Perseverance Peptides respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, store, and share your data when you visit our website, contact us, or place an order.

Information We Collect

We may collect:

• Your name, email address, and telephone number

• Billing and delivery addresses

• Order and transaction information

• Payment confirmation details

• IP address, browser, device, and website usage information

• Messages sent through email, WhatsApp, Telegram, or our website

We do not store complete credit or debit card details. Payments are handled by third-party payment providers.

How We Use Your Information

We may use your information to:

• Process and deliver orders

• Send order and shipping updates

• Respond to enquiries

• Prevent fraud and protect our website

• Improve our services and website

• Maintain accounting and business records

• Send marketing communications where you have agreed to receive them

• Meet legal and regulatory obligations

We process personal information only where we have a lawful basis, such as fulfilling a contract, complying with the law, obtaining consent, or pursuing legitimate business interests.

Cookies

Our website may use cookies to provide essential functionality, remember preferences, analyse website performance, and improve security.

You can manage cookies through your browser or the cookie controls available on our website. Disabling certain cookies may affect website functionality.

Sharing Your Information

We do not sell or rent your personal information.

We may share necessary information with:

• Payment processors

• Couriers and fulfilment providers

• Website hosting and technical providers

• Email and communication services

• Professional advisers

• Government authorities where legally required

These providers may only use the information needed to perform their services.

Data Security and Retention

We use reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, or disclosure.

Information is kept only for as long as necessary to process orders, provide support, maintain records, resolve disputes, and meet legal obligations. It is then deleted or anonymised where appropriate.

Your Rights

Under applicable UK data-protection law, you may have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion or restriction

• Object to certain uses of your information

• Withdraw consent

• Request a transferable copy of your information

• Complain about how your information is handled

To exercise your rights, contact us using the details below. You may also raise a complaint with the UK Information Commissioner’s Office.

Children’s Privacy

Our website and products are intended for adults. We do not knowingly collect personal information from children.

Policy Updates

We may update this policy when our services, legal obligations, or privacy practices change. The latest version will be published on this page.

Contact Us

Perseverance Peptides

Email: email@perseverancepeptides.co.uk
WhatsApp: +44 7460 122555
Telegram: @perseverancepeptides